Rockethost.

Truclean provides a complete protection suite to the email infrastructure of organizations. Truclean is an e-mail gateway that sits between your ISP (Internet Service Provider) and internal mail servers which filters your e-mail removing spam and viruses from it before it even arrives at your server. Truclean offers a comprehensive mail security suite: Anti-Spam, Anti-Virus, Anti-Relay, Hacker Proof, Backscatter prevention, DoS (Denial of Service) protection and Mail Encryption. All systems feature the most advanced Policy Management tool which makes Truclean the most advanced and robust system in the market.

Truclean acts as a mail relay or as a mail server. All incoming mail is scanned and checked for policy violations, viruses, worms, spam, trojan horses and malicious codes. Truclean will then filter this mail and relay the cleaned mail to your server(s).

To get started, register an account with us. Once you have completed your payment, an email will be sent to you with instructions. Please follow this to activate your account. Once your current ISP has made the applicable domain DNS changes (which we can assist you with at no additional fee), Truclean can start filtering and cleaning your email.

Truclean offers your organization a complete solution for an affordable price. Truclean will lead to a decrease in the following costs:

Bandwidth and disk space - less incoming spam mail equals less bandwidth and disk usage

Man hours - cut out recovery and maintenance hours trying to delete spam mail and recover virus affected systems.

Pricing is from R19.99 per mailbox per month.

Yes. Once you have signed up and pruchased the number of email addresses to protect, an e-mail letter will be sent to you with contents of what you will need to send to your internet services provider (ISP) or who registered your domain for you. This will be an MX record change specifically. You will need to send this to your ISP and only once they have made this change will your Truclean account become active. Please note that we will help you through this process at no additional fee.

Truclean automatically stores your email for up to 14 days while trying to deliver to your email server e.g. Microsoft 365. Should your email server go offline then Truclean will continue monitoring it until it is up again at which point Truclean will deliver your email to your email server.

Truclean caters for all size businesses. The capability of load-balancing its own traffic turns Truclean into a redundant and scalable solution that can support organizations with tens of thousands of users.

Truclean will improve the overall performance of your mail delivery as it speedily removes and cleans your email so that your mail provider does not have to do so.

No-one except you and your administrator has access to your email. We conform strictly to the POPI act.

Our servers are secured by multi layered firewalls and the highest secured layered encryption.

Truclean identifies and blocks up to 99% of all incoming Spam.

There are eleven different engines:
There are three main filtering layers:

IP based filtering

Envelop

Deep inspection

Each of the above layers include state of the art filtering techniques.

There are currently no systems that can guaranty 0% false positive spam protection. Tests and customers report a rate of less than 0.1%.

Yes. There are two ways in which users can manage their quarantine and black and white lists;

Daily reports. The system can be configured that some or all the users will receive daily reports. The daily report summarizes the daily traffic and quarantine of the user. From within the report, the user can release quarantined mail and manage his black and white lists.

GUI management. Upon entering the GUI, the user can manage his quarantine and his own Black and White lists. The GUI is secured and depends on the users username and password.

All blocked mail is kept in the quarantine for as long as defined by the administrator. Administrators can review an email, download, release it or add the sender to the white or black list of the user or the organization.

Yes. Like many solutions in the market, it is possible to toggle with the Anti-Spam's thresholds. Furthermore, it is possible to create different thresholds for different groups and users from within the organization. The higher the score, the less sensitive the system is and the chance for false positive is lower.